What is zmail text messages

You can change this to have another folder, tag, or a saved search displayed when you first open the web client. In the Displaying Messages Default Mail Search text box specify which messages are displayed when you open your mailbox.

Enter the search keyword, followed by a colon : and folder, tag, or a saved search name. The following table lists some examples to enter in the text box. To display email messages that are tagged with specific tags.

For example, to display only messages marked with the ToDo tag, type tag:ToDo. In the Conversation view your messages are grouped to make it easier to follow the thread of an email exchange. A conversation thread begins when you send or receive an email and then send or receive subsequent replies and forwards based on the original email. The subject displays only once in your Inbox, and the number of email messages in the conversation is shown.

Conversations can span folders. For example, one could be in your Inbox, another in your Sent folder, and others in another folder. If you move a conversation from one folder to another, all messages within that conversation are also moved to that folder.

Messages in the Sent folder and in the Trash folder are not moved. To create a new conversation thread, you must create a new message, not reply to or forward an existing message.

Email messages in your mailbox can be organized by the date a message is received and by Conversation. Zimlets are add-on applications that enhance the functionality of your account. Several pre-configured Zimlets are included when ZWC is installed. You can enable optional Zimlets from the Zimlet page. If you need more information about Zimlets and managing them, see your system administrator. Go to Preferences Zimlets page. You can use the Reading Pane to preview messages in your Inbox and other folders.

If you have the Reading Pane on, when you click on an email message, the message displays in the Reading Pane and the message is marked as read. The Reading Pane lets you read email messages from your Inbox without opening the email.

Depending on your view, the Reading Pane can be at the bottom or on the right, or turned off. You can also select whether messages you view in the Reading Pane are marked as read or not marked as read.

In the Displaying Messages Reading Pane section, select how messages are handled when the message is selected. You can set menu:Preferences for receiving new messages including how often you receive email messages and whether you are notified when you receive new messages. Your account is updated with new messages based on the polling interval set up in the mail menu:Preferences Check New Mail drop-down menu. The default is every five minutes.

If you are expecting an email message, you can click the refresh icon on the right side of the toolbar any time to receive new email immediately. You can set up desktop alerts for new email notification. To receive alerts, your mailbox must be opened. In the Receiving Messages Arrival Notifications section, select how you want to be notified when new messages arrive. Select any of these options. Information about the message displays. You must have Yahoo!

BrowserPlus installed. The Mail tab is highlighted if you are not working in the Mail tab at the time. You are notified by a beep. If you have your volume set to mute, you do not hear a sound. For this to work, you must have either QuickTime or Windows Media plugin installed.

You can set up the Activity Stream filter to have email messages that are less important, such as newsletters and social update communications, delivered to the Activity Stream folder instead of your Inbox. The Activity Stream Folder is added to your personal folders list in the Overview pane. Messages where your address is not in the To or in the To or Cc field. If you want to set more advanced filtering for messages delivered to the Activity Stream folder, click the Advanced Controls link on the Activity Stream dialog or see the Working with Email Filters chapter.

You can configure your email menu:Preferences to automatically forward a messages you receive to another account. In the Receiving Messages Message Arrival: Forward a copy to: text box enter the email address where email messages should be sent. If do not want the messages saved in your mailbox, select Remove local copy of message.

You can configure your email menu:Preferences to notify you at another email address when you receive an email message to your Zimbra mailbox. In your Mail view, use the check box on the Content pane to select one or more messages or conversations to perform the same action on.

In the Content pane , select the boxes for messages that you want to tag with the same tag. In the Print dialog, click OK.

All the messages are printed as one continuous file. Right-click and select Forward. A message compose page opens with the email messages attached. Right click the message and select Move.

The Move Conversation dialog displays. Select the destination folder and click OK. If you are moving a few messages within a conversation, the conversation appears in both places. The Conversation Detail View window shows the new location of the message that was moved. You can only sort by one column at a time. In the Content pane header, right-click and select the sorting option.

The header displays the sort order. In each of your folders, you can group message by date or by size in ascending or descending order. When you group messages by date, messages display grouped by messages received today, yesterday, last week, two weeks ago, three weeks ago, last month and older.

When you group messages by size, messages display grouped by enormous messages larger than 5MB and tiny messages less than 10KB , Grouping message by size is a good way to manage your mailbox quota by finding the largest messages to remove from your account. Select the folder and in the Content pane header right-click Sorted by and select Group By. Most filtering of unsolicited automated email also known as spam or junk mail is handled by a spam filter before those email messages reach your Inbox.

Email that might possibly be junk mail, but is not certain to be junk, is placed in your Junk folder. You can review these messages and either move them out of the Junk folder or delete them. If you do not move or delete the messages, they are purged after a number of days as specified by your administrator. If you are receiving a large number of unwanted email messages, contact your administrator.

Reporting email as spam helps your email administrator to fine- tune spam filtering. Sometimes messages that are not junk are placed in the Junk folder. You can move the messages to the appropriate folder.

Right-click the message and select Mark as Not Spam. The selected message is moved to your Inbox. The contents of the Junk folder are automatically purged after an administration-configured number of days. You can empty your Junk folder any time.

Right-click the Junk folder and select Empty Junk. Click OK. If you notice that certain email addresses are always being incorrectly added to your Inbox or Junk folder, you can identify those addresses to block or not block.

In the Block messages from text box, enter email addresses that should always be treated as junk. You can list up to addresses. In the Allow messages from text box, enter email addresses you trust that for some reason end up in your Junk folder, such as newsletters you subscribe to. Messages from these email addresses are never blocked. You can specify email addresses from specific domains as trusted addresses so that embedded images in messages you receive from these addresses automatically display when you open the message.

Go to the Preferences Trusted Addresses page. When you receive a message and you want to see message transport history, you can right-click on a message and select Show Original. The text page displays header information along with the text of the body of the message. The header is sometimes referred to as the envelope information. The message header details the path the message took from the sender to the recipients. The header includes the IP addresses, dates, and spam flagging information.

To find the origin of the message, right-click the message and select Show Original. To manage disk and resource usage, your administrator might enforce quotas to limit the amount of disk space your account can use. To display your mail quota and how much you have used, hover the mouse over your name on the toolbar.

Email sent to you might be returned to the sender, along with a notification that your mailbox is full. Delete large file attachments to messages. Save the file attachments locally if you want to preserve them.

Your administrator may have set up automatic purging of messages that are over a certain number of days old. Your administrator sets the policy for when messages are purged, how old they have to be, and which folders are purged.

If you hover your cursor over a folder, the number of messages in the folder and the size of the folder display. You can create a message that automatically replies to people who send you messages when you are out of the office. If you want people who send you email that our not in your domain to receive a different reply message, you can create a separate reply message. The auto-reply message is sent to each recipient only once in a specified interval of days regardless of how many messages that person sends during that period.

The default is seven days but the administrator can change this. Go to the Preferences Out of Office page. In the Auto Reply Message text box, type the response to send while you are out of the office.

If you want this message enabled for a specific time frame, select Send auto-replies during the following time period and enter the start and end dates to send the auto-reply message. If you do not specify a specific time frame, auto-replies are sent until you select Do not send auto replies.

Optional If you want to send a different message to users outside of your domain, select External Senders. Select the type of external users to receive the second message. The default is anyone outside my domain. If you want contacts listed in your address books to receive the first message, in the drop-down menu select anyone outside my domain except those in address book. You can subscribe to Web sites that provide your favorite RSS Really Simple Syndication and podcast feeds to send updated information directly to your mailbox.

You must know the URL of the feed to set up the subscription. Click the gear icon in the Folders heading and select New Folder.

Select where to add the RSS feed folder in the folder menu. If you choose the root folder, the new folder is placed at the highest level in your folder view, which is the same level as your Inbox folder. The new folder appears in the Overview pane with the RSS feed icon. Your RSS data feed is automatically updated every 12 hours. Click Load Feed in the toolbar to update the content at any time.

By default new messages are placed in your Inbox. If you have mail filter rules, new messages can appear in folders other than your Inbox. The number in parentheses next to each folder name indicates the number of unread messages within that folder.

To read a message in the Conversation view double-click the conversation containing the message. The individual messages display in the Reading pane. To expand the message to see all the conversations, click Show quoted text at the end of the message. To collapse the conversation view so only the last message is displayed, click Hide quoted text at the end of the message.

If you have Reading Pane enabled, the message body appears in the Reading Pane. Otherwise, double-click the message. The message is displayed in the Content pane. If the Reading Pane feature is not enabled, double-click the message. To mark an entire conversation as unread in your Inbox, click the blue dot. When the conversation is expanded, all messages within the conversation display as unread and with blue dot. To mark an individual message in a conversation as unread, click the triangle to expand the conversation and click the dot next to the message you want to display as unread.

The conversation displays in your Inbox as being unread, but when the conversation is expanded only the unread message displays with the blue dot. Messages that contain attachments display a paper clip next to the subject. You can open any file attachment directly from your account, provided that you have the right application and the extension is not blocked by your system administrator.

If the file type is one that is supported by the installed software on your computer, you can typically double-click the file and your computer automatically launches the right application for reading that file. Computer viruses are often spread via file attachments. Therefore, system administrators might block incoming email containing certain types of attachments, often with the extension. EXE or. ZIP as part of their filename.

Computer viruses can spread through email attachments. It is considered standard practice for system administrators to implement virus filtering for incoming mail as well as virus scanning for personal computers.

However, there is always a chance that something could get through. In the case of email viruses, the majority of them are activated when a file attachment containing the virus is opened or viewed. Many of these viruses have been known to spread themselves using entries in users' address books.

Therefore, we recommend that you use care when opening file attachments, even from senders who appear to be known to you. Click the name of the attachment to open the attachment if you have the correct application available. Click Download to choose whether to open the file or save it on your computer. If you choose Save to Disk , a browser dialog box appears so that you can choose where to save the file. Attachments to your email affect your quota. You may want to remove larger attachments from the message.

Removing the attachment deletes the file from your mailbox. If you downloaded the file, you still have a copy. If you have the Preview option, you can quickly view the content of the attachment without having to download or open the attachment.

To preview an attachment click Preview to open the attachment even if the application is not installed on your network. You may have the feature to view attachments as HTML. This allows you to open an attachment even if the corresponding application is not installed.

Click view as html to view the content of the file. This feature is set by your system administrator. HTML messages can have text formatting, numbering, bullets, colored background, and links, which can make messages easier to read. Plain text messages can always be read by other email clients. Plain text does not support any text formatting, styles, links or images. You can view a message in plain-text mode even if it contains HTML.

The HTML tags are displayed in the body of the message in the plain text view. When you display mail as HTML, images attached to a message are automatically displayed when you open the message. The bubbles are more interactive than email addresses displayed as text. The following actions are available when using bubbles for email addresses.

When addressing an email, you can right-click on a bubble to display a menu of options, including Delete, Edit, Edit Contacts. When reading an email message, you can right-click on a bubble to display a menu of options, including Add to Contacts, New Email, Advanced Search. You can left-click a single bubble and drag and drop it into another address field or select multiple bubbles and drag the addresses using the "rubber band" selection tool to move bubbles.

The selected bubbles are highlighted in blue. You can now drag and drop them to another field. You can also click on an address in the list to send an individual email to the selected addressee. Bubbles are enabled by default. You can enable or disable bubbles by going to the Preferences General page, Other section. Messages you receive from other Zimbra users can be marked to request a return receipt message to be sent back when you open your message.

You can specify how to handle return receipt requests:. Go to the Preferences Mail page, Receiving Messages section. In the Read Receipt section, select how you want read receipt requests to be handled. When a message is received with a return read receipt request, the request is ignored. You are not informed of the request. This is the default. A return read receipt message is sent when you open an email flagged for a return receipt. You are given the option to send a receipt when you open an email flagged for a return receipt.

The default font size used when a message is printed is 12 points. You can change this from the Preferences General page. Right-click on the message and select Print. The message opens in a new window.

A standard print dialog appears. Right-click the conversation to be printed, and select Print. The conversation opens in a new window. At the end of the message, click the gear icon and select print. Right-click the message or conversation to delete and select Delete.

Deleted messages are moved to your Trash folder. You can recover files from Trash within 30 days of deleting them.

After 30 days, the items are permanently deleted. Messages are permanently deleted from your account. The Trash folder is available for each application in your account. When you open the Trash folder from an application such as Mail, only items for that application are displayed. But when you select Empty Trash from any of your applications, items from all applications are deleted.

If Recover Deleted Items displays when you right-click the Trash folder, you have the ability to recover email messages you deleted from Trash. Click the Folder icon below the Search text box and select the destination folder or create a new folder.

If your organization notifies you to apply an email message retention policy to your email folders, you set the retention policy for each folder. You do not set a retention policy on the Junk or Trash folders. You can also set your own custom policy for a folder. Message Retention. Message Disposal. Messages in the folder that are older than the time configured are automatically deleted. You are are not notified. In the Navigation pane, right-click on a mail folder and select Edit Properties.

In the Retention Range drop down list, select which retention policy to apply. If you are setting a custom policy, in the text box enter the number of years, months, weeks or days and select the period from the drop-down menu. To set when messages should be deleted from the folder, select Enable Message Disposal. In the Disposal Threshold drop down list, select which policy to apply. You can compose and send your email messages as soon as you write them, compose a draft and return to it later to finish and send, or compose the message and specify a time in the future to send the message.

You can customize your options for composing messages in your Preferences Mail page. Depending on your mail preferences, when you click New Message either a Compose tab appears in the Application toolbar or the compose page opens in a separate window. Depending on your email preferences, the blank compose page opens in a new tab or opens as a separate compose window. In the To text box, enter the email addresses of the person or persons to whom you are sending the message.

Either type the address or click To to search through your contacts or the global address list. If you have more than one email identity also known as a persona configured, From is displayed above the To: field. Select the identity to use for this email. Optional In Options , click Signatures and select the signature that should be added to the message. Optional To send a copy of the email to other recipients Cc or to send a blind copy Bcc without the recipients knowledge, enter email addresses in the Cc and Bcc fields.

The auto complete feature suggests names as you type into the To, Cc, and Bcc fields in a new message. A list of possible addresses from your contacts in which either the first name, last name, or email address starts with the text you typed is displayed. As you continue to type, the list of matching addresses becomes smaller as fewer matches are available.

The list disappears if there are no matches. For example, to send an email message to David Brinks, whose email address is dbrinks acme. In this case, it might display:. To select a match from the list, you can click the match with the mouse or use one of the following keys to perform an action:. The up and down arrow keys change the selection in the list. Moving the mouse cursor over the list also changes the selection.

You can attach any file on your file system that you can find using Browse. You can open any file attachment directly from your mailbox, provided that you have the right application and the extension is not blocked by your administrator. Computer viruses are often spread through file attachments. If you send an email message to someone whose email system has been configured to block certain types of attachments, you might not receive any notification if the email was blocked.

You can attach documents, spreadsheets, pictures, slide shows, and other types of files to an email message. Below the Subject field, click Attach and select My Computer. Select the files and click Open.

The file names displays below the Subject text box. You can easily add an attachment to an email message by dragging the file from a folder into your email. Drag the files to the message header area and release the cursor.

The file names are displayed in the header. You can include an automatic signature at the end of an email. A signature can include your name and any additional text. You can create more than one signature. For example, you can have a formal signature for emails sent to customers and an informal signature for emails sent to friends. If you create multiple email identities also known as personas , you can create different signatures and assign them to specific addresses.

Go to the Preferences Signature s page. In the Name text box, type a descriptive name to identify the signature. You can create multiple signatures, so using an identifiable name here is helpful. In the text box, type the signature text as you want it to appear. In the Using Signatures section, select the default signature from the drop down menu to use with messages sent from your various accounts.

Select Above included messages to add your signature at the end of your reply and before the included messages. When you send email, it is identified with an email account. When your email account is set up, your account name is your primary identity. However, you can create other email identities called personas to manage different types of email.

For example, you can create one persona for your business email and another for your personal email. If you have more than one persona or added external accounts, when you send an email you can select the account you want to use as the From address. Creating different personas allows you to use multiple email addresses from your mailbox. For example, you could use your primary account persona for your business email correspondence, and create a new persona for your personal email correspondence.

Your default account and personal information is shown as the primary account. Click Add Persona. In the Persona Names text box enter a name to identity the persona to use in the From list when you are composing an email. This name does not appear in the email message. In the Settings for Sent Messages section, specify the From information for this persona. In the From text box type the name that appears in the From field of your outgoing email messages.

In the drop-down menu next to the text box, select the email address from which to send messages. If this field is not editable, you do not have additional external accounts identified.

To direct replies to email messages from this persona to a name and address different from that which you configured in From. To automatically use this persona when replying to messages sent to a specific email address or when forwarding messages from that address:. Type the email address in the text box. If you are entering more than one email address, separate the addresses with either a comma or a semi-colon.

To automatically use this persona when replying to messages in a specific folder or when forwarding messages from this folder:. Click the folder icon to select one or more folders from the list of existing folders or to create a new folder.

If you are selecting more than one folder, separate the folder names with either a comma or a semi-colon. You can give other people permission to send email messages on your behalf. When messages are sent on your behalf, the From address shows your name and the name of the person who is sending the message. This is not the same as sharing your Inbox with another person. The person who is sending a message on your behalf is working in his own email account. When a new message is created, your name is selected from the From field drop-down menu as the From address.

You can also give permission to people to send messages as you. Add the email address of the person you are delegating permission. This must be an internal user address. An email message is sent to the person letting him know that he has been granted delegate permissions. In the Primary Account Settings Delegate Send Settings section, select the option you want to enable by clicking the radio button next to the option.

If you have been granted delegate permissions for another person, you can send email messages on their behalf. When you select this, your address is not included in the message. From your preferences you can select to create simple plain text messages or create message with HTML styling, and you can set up signatures and personas that can be applied to messages you send. In addition to the options for composing messages, other options you can set up include return receipt requests, whether to compose messages in a new window and to require that your message are spell checked before they are sent.

Go to the Preferences Mail page, Composing Messages section. Automatically save drafts of messages while you are composing. While you compose your message, a copy is periodically saved in your Draft folder.

All messages you send request a return receipt message sent back to you when the recipient opens your message. When you set this as your default, you can change this for individual email messages from the Options drop-down menu on the compose toolbar.

Even if your default text editor is different from the message received, check this box to reply to the message in the same format as received. This is useful to make sure the recipient can get the message in the best format they can read.

A separate compose window opens. You can view and navigate within your mailbox while the compose window is open. Optional Click Accounts Page to go to the Accounts preferences page and set up your personas. Messages created using the HTML editor can have text formatting, numbering, bullets, colored background, tables, and links. However, some email clients do not accept messages formatted in HTML. You can change the editor for a specific message. Message you send to other Zimbra users can be marked to request a return receipt when the recipient opens your message.

However, the recipient must have the Return Receipt feature enabled. Before sending the message, in the Options drop-down list, select Request Read Receipt. To retrieve a draft, open the Drafts folder and click on the message.

When the message is sent, the message is removed from the Drafts folder. For example, if you have a request that needs to be replied to as soon as possible. Before you send the message, in the Priority drop-down menu in the message header, select the priority option, high , normal , or low.

On the toolbar, click the Abc link. Words in the email message that are unknown to the spell checker are highlighted. Before you close the spell checker, you can change a corrected word back to the original spelling. Click on the highlighted word and select the initial spelling from the top of the pop-up. Right-click on the correctly spelled word and click Add.

You cannot remove words from your dictionary after they are added. You can also configure the spell check to ignore words, right-click on the word and click Ignore. Go to Preferences Mail Compose. By default, when you reply to a message, the original message is included in the body, but the original attachments are not.

You can also decide to prefix each response in the message to track the different replies. Click Reply or Reply to All in the toolbar. A new compose window is displayed with the address es in the header and the original message in the body.

Click Options on the toolbar and select an option if you want to change how the original message is included in the reply. This ensures that the recipient gets the message in the most readable format. Select whether to include the original text in your reply message. If you are including the original message:. Choose whether to mark the previous responses with a character or include the original details in the header The To, From, and Subject fields.

You can also include the original message as an attachment. You can forward an email message to someone else. Forwarding a message includes all file attachments. Click Forward on the toolbar. The text of the forwarded message appears in the body of the compose page, unless you have set your preferences to forward messages as attachments. You can forward an existing message as if you are the originator of the message. The forwarded notice is not added to the subject field and the header information shows you are the originator.

Redirecting a message lets you send an email message you received as if the original author sent the message. Redirect a message instead of forwarding it makes it easier for the recipient to reply to the original sender.

When you forward an email you can choose how to handle the original text when forwarding an email message. Sometimes a message cannot be delivered. One reason is because the email address is not valid. In this case, verify that you have the correct address.

If a message is rejected, it bounces back to you with a message stating why it could not be delivered. Email bounces back with user unknown or bad address messages for addresses that you have successfully used from your corporate address list. You can define filters to manage incoming and outgoing email messages, including Calendar-related messages and Activity Streams. A filter consists of one or more conditions and one or more actions. You can base a condition on a subject, email messages from a specific person, or messages for a particular date.

If the message matches the conditions, the specified actions are performed. Sort incoming messages into folders. For example, all email messages from your supervisor are automatically moved into your Management Directives folder on receipt. Tag messages. For example, email messages from the corporate-events mailing list are marked with the Events tag. Forward or discard email. For example, all email messages received from a particular email address are moved to the Trash folder.

A filter rule consists of one or more conditions and one or more actions. You can also set Activity Stream rules. Activity Stream rules move messages out of your Inbox into an Activity Stream folder that you can check at your convenience.

A filter can contain one or more conditions. For example, if someone sends you email messages from more than one email address and you want to direct all messages from the person into one folder, you can create one filter that has two conditions, one for each email address, and one action to move the email messages to the same folder.

The order of the conditions is not important. You can choose whether the email message must match all conditions or just meet any one of the listed conditions.

You can also use a negative condition. For example, you can filter an email message that does not contain a particular word. Filter conditions are not case-sensitive.

You can group conditions within a filter rule using the terms any or all. If you choose any when defining conditions for a new filter rule, then a message that meets any one of the conditions is considered a match.

However, if you choose all , every condition specified in that filter rule must apply in order for that message to match the filter. Three of the comparison methods for filter conditions are Contains, Matches pattern, and Matches Exactly.

These options appear for some items such as the subject line. Other comparison methods are available depending on your conditions selections. Contains means that the specified line must contain, somewhere within it, the specified string.

For example, specifying that the subject line contains "bananas" would match both "Cooking with bananas" and "Bananas for breakfast". Matches pattern means that the specified line must match the specified string, which includes wildcards. Is means that the specified line must exactly match the specified string, with no wildcards or substitutions. For example, specifying that the subject line must match "bananas" would only match "bananas" and not "Banana", "My bananas", or "Bananas?

A filter rule can contain one or more actions. If the email message matches the specified conditions, all actions are applied in the order in which they appear in the filter. You can define filters to manage incoming and outgoing email messages.

Go to the Preferences Filters page. From the drop-down menu, select which part of the message to apply to the filter, such as Subject or Date. Enter or select the information to compare against, such as the date, email address, or phrase. Conditions are not case-sensitive. For example, if you selected Subject and contains and entered Staff Meeting , all messages containing Staff Meeting are filtered. In this example, we use roadmap. The order of the conditions does not matter.

Under Perform the following actions , choose an action from the drop-down menu, such as Move into folder. Depending on the action that you choose, you might need to browse to locate a folder or tag name, or enter an email address to redirect a message.

The actions are applied in the order in which they are listed. If you want more than one filter to be applied to a message, uncheck Do not process additional filters. You can create a filter based on an email message in your Inbox. The filter information is extracted from the message. You can then modify the conditions and actions. Depending on the action that you choose, you might need to browse to locate a folder or tag name.

You can apply a filter to email messages that you have already received. Using a filter is a quick way to organize email by moving messages into folders. A Filter run complete dialog displays after the filter has completed. The messages stated how many messages were processed and how many were affected. Go to the Address Book Contacts page and select a contact. You can turn a filter on or off. If a filter is inactive, it is ignored. Making a filter inactive allows you to keep it for later use rather than deleting it.

You can set rules using the Activity Stream filter to move email messages out of your Inbox and into an Activity Stream folder. This allows you to read the filtered email messages at your convenience. For example, you might want to automatically filter the following types of messages into the Activity Stream folder:. To configure a more detailed filter, click Advanced Controls.

For more information about how to edit this filter, see Creating a Filter. If you receive an email message in your Inbox, and you want to filter the message and similar messages to the Activity Stream folder, drag and drop the message into the Activity Stream folder. This gives you the opportunity to create a new Activity Stream rule to route similar messages to the Activity Stream folder in the future.

In the Activity Stream Rules dialog, select properties to create a rule to apply to similar messages. This routes similar messages to the Activity Stream folder in the future.

Drag and drop the message from the Activity Stream folder to your Inbox. An Activity Stream Exception is created and you are given the opportunity to create a rule for similar messages to no longer be filtered to the Activity Stream folder. In the Activity Stream Exceptions dialog, select properties to create a rule to prevent similar messages from being routed into the Activity Stream folder in the future.

You can use wildcards in comparisons that use the "Matches pattern" comparison operator. The question mark is a placeholder for "exactly one character". Example subject-line search string: banana? There may be times that you will want to specify an exact match on a string that contains characters that normally are considered wildcards.

You can sort incoming messages into folders. For example, all email messages from your supervisor are automatically moved into your Management Directives folder upon receipt, or social messages such as those from Facebook or Twitter are moved to a Social Networks folder. In Perform the following actions , select what you want to do with the filtered messages from your supervisor. From the drop-down menu:.

In this example, we are creating a new folder called Management Directives. On the Choose Folder dialog box, select where in your folder hierarchy you to place your new Management Directives folder.

Check Do not process additional filters so that other filters are not be applied to your new filter and the moving of your supervisors emails into your new folder. Check Active in the upper right of the Add Filter dialog box. This means the filter is in an active state and working. You are now back on the Preferences Filters page. The Choose Folder dialog box displays asking you what folder you want to apply the filter to?

Select Inbox because we are filtering incoming messages from your supervisor out of your Inbox and into the new Management Directives folder. You have the option to select more than one folder, such as selecting your Inbox and your Sent folders so that all correspondence to and from your supervisor is moved, or filtered, into the Management Directives folder. The filter runs and a progress window displays with the filter status.

Depending on how many messages you are filtering, the process might take some time. You can stop the filter at anytime by clicking Cancel. The Filter Run Complete dialog box displays when the process is complete, indicating how many messages were processed and how many messages were affected or moved. You can now go to your folders to see your new Management Directives folder containing emails from your supervisor. You can filter less important incoming email messages you receive in your Inbox to an Activity Stream folder.

This is performed with the Activity Stream Filter. You can filter these messages from your Inbox to your Activity Stream folder, allowing you to read these messages at your convenience and not have them crowd your Inbox. If you find you are filtering messages you do not want to go to your Activity Stream folder, you can create an exception. The exception allows you to have selected messages sent to a folder you assign, or keep them in your Inbox.

Click Activity Stream Settings near the top of the Filters page. The Activity Stream dialog box displays. You can select rules that apply to messages that you want to filter and send to the Activity Stream Folder.

There are four general rules that might apply to messages you want to filter out of your Inbox, such as filtering:. Select Inbox, to move all distribution list messages out of your Inbox and into the Activity Stream Folder.

Go to your Activity Stream folder to confirm messages from distribution lists are now moved from your Inbox. If you have a type of message in your Activity Stream folder that you do not want to have filtered, you can make an exception to prevent this type of message from being filtered in the future.

Go to your Activity Stream folder, which is found under Folders in the Navigation pane. The Activity Stream Exceptions dialog box displays.

In the Subject contains text box enter Last Chance to Register. You can also select and enter other criteria to prevent messages from being filtered out of your Inbox. For example, check Receive from: and enter an email address. This prevents messages with that email address from being moved from your Inbox. You can also select Advanced, and enter advanced filtering criteria.

ZWC provides several ways to organize items in your account. You can use these features, such as folders, tags, and flags, along with the Search feature to quickly locate and retrieve messages. Folders are used to organize your incoming and outgoing email messages. You can create your own folders, or use the system defined folders:. User-defined folders. Folders you create to organize your email are displayed in the Folders list in the Overview pane. Top-level folder names cannot be the same as any other top-level folder in your email, calendar, or address book folders.

System folders. System folders cannot be moved, renamed, or deleted. The following are system folders:. Messages you have composed but have not sent are saved in the Drafts folder. You can review these messages and either move them or delete them.

Deleted items are placed in the Trash folder and remain there until you manually empty the trash or until the folder is purged automatically. You can create a standalone user-defined folder or a folder inside another folder, including system folders.

You cannot create two folders with the same name within the same parent folder. For example, you cannot have two folders named Shopping inside your Inbox folder, but you can have one folder named Shopping inside your Inbox folder, and another folder with the same name inside the Sent folder. Go to the Mail Mail Folders page and click the Folders gear icon. Enter the new folder Name and select a folder Color. Go to the Mail Mail Folders page. Enter the new folder name.

You can delete user-defined folders, but not system folders. When you delete a folder, the folder and its contents are moved to Trash.

If you want to save some of the messages in a folder before you delete the folder, move the messages to another folder. You can recover a folder and its contents from Trash by dragging and dropping the folder to another folder. You can use tags to help classify and organize your email messages, conversations, calendar items, contacts, briefcase, or tasks. For example, you can have a tag for Immediate Turnaround and another for Medium Priority. You can tag for tasks or a project tag to sort email, and you can search for all items with a particular tag.

You can also apply multiple tags to an item. In the Overview pane, click the Tags gear icon and select New Tag. Enter the new Tag name and select a Color for the tag. After you create a tag, you can apply it to an item. You can assign more than one tag to an item to classify it under different categories. If an item has multiple tags, the tag icon is multicolored. Only tags that are not already applied to the item are listed. Select Remove Tag. If the item has multiple tags, select the tag you want to remove or choose All Tags to remove all tags.

You can remove a tag from a message when you have the message open in a reading pane. The tag displays in the message header under Tags , and you can click the X on the tag to delete the tag.

Go to Overview pane Tags section. Select Tag Color and click a new color for the tag. All tags with the previous color are changed to the new color. Enter the New Tag Name. Deleting a tag removes the tag from any item that has the tag. In the View link you can choose to show the oldest message or to show the newest message first. All messages related to the conversation are displayed, even if the messages are stored in other folders.

The Folder column shows the folder where the message is stored. Each message, in message or conversation view, has a separate line that displays the following columns of information:. Conversation indicator. Is this email part of a conversation? Priority indicator. Did the sender mark this message as high priority? Open or closed envelopes indicate whether a message has been read.

Bold text also indicates that a message has not been read. Attachment indicator. A paper clip indicates that a message has an attachment. Brief description of the email message. If Snippets is enabled in your account, the first line of an email message is displayed. Shows the name of the folder where the message is located.